Course Overview

This course focuses on introducing the audience to the basics of customer Op-tin, WhatsApp Template message guidelines, creating Templates on yellow.ai platform, managing users, creating WhatsApp campaigns, Scheduling campaigns and reports & dashboard.

Duration: 30 Minutes

Pre-requisites
• WhatsApp for business account

Course Objective

By the end of the course, you should be able understand:
• The importance of Customer Opt-ins
• What are the difference ways in which customer Opt-ins can be accepted?
• What is a WhatsApp Template?
• Template message rules and guidelines to follow
• How to create templates
• Need to add users, Segmentation
• How to create campaigns
• Scheduling campaigns
• Reports and dashboard